Taking Charge! Negotiating the Deal You Want Every Time

February 22, 2019
12:00 PM - 1:00 PM

12:00 PM to 1:00 PM
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Webinar Conference Call


This program is built around the four-step PRAM Model that was developed by Ross Reck. PRAM is an acronym for the model’s four steps which are: Plans, Relationships, Agreements and Maintenance. During this program, Ross will show participants how to achieve extraordinary results in their negotiations with customers, suppliers, labor unions and employees. . Participants who attend this program will learn how to:

  • Develop plans to achieve spectacular results
  • Build relationships that lead to “yes
  • Negotiate agreements that make both parties better off
  • Get others excited about telling them “yes” over and over again

Ross Reck is an author, consultant and speaker in the areas of sales, negotiation and employee engagement. His recent books include Turning You Customers into Long-Term Friends and 100% Employee Engagement—Guaranteed!  He is also the author of Turning Your Customers into Your Sales Force, The X-Factor and his very popular newsletter: Ross Reck’s Weekly Reminder. In addition, he is coauthor of the best-selling The Win-Win Negotiator, REVVED! and Instant Turnaround!         

A compelling and dynamic speaker, Ross has been featured at hundreds of meetings, conferences and conventions throughout the United States, Canada, Latin America, Europe and Asia. His consulting clients include Hewlett-Packard, John Deere, American Express, Janssen-Ortho, Inc., Shire Pharmaceuticals, Philip Morris International, the Chicago Cubs, Rolls-Royce and Xerox.

Ross received his Ph.D. from Michigan State University in 1977. From 1975 to 1985 he served a Professor of Management at Arizona State University. During his career at ASU he was the only two-time recipient of the prestigious “Teaching Excellence in Continuing Education” award and was identified by the university as an “Outstanding Teacher.” Since 1985 he has dedicated his full-time efforts to improving the way that the world conducts business.


$55.00 ISM-Twin Cities member fee

$60.00 Non-member fee